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    Bulk import job runs multiple times creating duplicates

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.2

    Description

    • Multiple copies of a record from a single bulk import begin appearing.
    • One additional copy of a record appears each time the Voyager server is rebooted.
    • A large bulk import has recently been conducted (>10,000 records) and was initiated via WebAdmin

    Resolution

    • This issue occurs because any jobs not yet completed at reboot, remain in the WebAdmin queue until they complete or are terminated prior to reboot.
    • Once notice is taken of this situation kill the process using the kill command and the process ID of the bulk import job. e.g. kill 1234.
    • Note that the process ID will refresh each day the process is run and can be identified by locating the most recent bulk import log indicating a start time that matches the system boot time.
    • This issue can be prevented by ensuring that the number of records included in an import will require less than 24 hours to complete.

     

    Article last edited: 1/3/2018

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