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    CIRC: Patron note field character limit not apparent when adding note

    • Article Type: Known Issue
    • Product: Voyager
    • Product Version: 8.0.0
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Problem Symptoms:

    This behavior is a result of Issue 16384-21393 / VYG-4634.



    * When adding new note to patron record, length of note does not appear to be limited
    * Patron note viewable via patron record in Circulation is limited to 1900 characters in length

    Defect Status

    Issue VYG-4634 is resolved for Voyager 9.1.0 and higher.

    Replication Steps

    In Circulation:
    1) Call up a patron record
    2) Click on the "Notes" button
    3) Click "New" to create a new note
    4) From the "Note Type" drop-down menu, choose a note type
    5) In the note box, enter a lengthy note (more than 1900 characters)
    6) Save the note and close the Notes window
    7) Click on the "Notes" button again; note that when scrolling to the bottom, only 1900 characters of the original note is displayed.


    Advise staff to limit notes to 1900 characters or less.

    Category: Circulation

    • Article last edited: 7/31/2015