Skip to main content
ExLibris

  • Subscribe by RSS
    • Back
    Voyager
    Ex Libris Knowledge Center

    Can't Start Preview 9 Server After Install

    1. Last updated
    2. Save as PDF
    • Article Type: General
    • Product: Voyager
    • Product Version: 9

    Problem Symptoms:
    Can't start up preview server after installation of preview 9.0.

    Cause:
    Can't create catalina.out file due to nmissing sub-directory: /m1/incoming/PREVOY900/tomcat/logs/

    See the error messages:

    VGER] voyager@libprodls01 : PREVOY900/ => ./preview.ksh start

    Start tomcat...
    Using CATALINA_BASE: /m1/incoming/PREVOY900/tomcat
    Using CATALINA_HOME: /m1/incoming/PREVOY900/tomcat/catalina_home
    Using CATALINA_TMPDIR: /m1/incoming/PREVOY900/tomcat/temp
    Using JRE_HOME: /m1/incoming/PREVOY900/tomcat/java
    Using CLASSPATH: /m1/incoming/PREVOY900/tomcat/catalina_home/bin/bootstrap.jar:/m1/incoming/PREVOY900/tomcat/catalina_home/bin/tomcat-juli.jar
    Using CATALINA_PID: /m1/incoming/PREVOY900/tomcat/catalina.pid
    touch: cannot create /m1/incoming/PREVOY900/tomcat/logs/catalina.out: No such file or directory
    /m1/incoming/PREVOY900/tomcat/catalina_home/bin/catalina.sh: /m1/incoming/PREVOY900/tomcat/logs/catalina.out: cannot create
    PLEASE WAIT...
    Tomcat is starting...

    Resolution:
    Run the following command as Voyager:
    mkdir -p /m1/incoming/PREVOY900/tomcat/logs

    Category: Voyager

    Subject: Preview

    • Article last edited: 7/3/2014