Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Voyager

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Voyager
    3. Knowledge Articles
    4. Can't Start Preview 9 Server After Install

    Can't Start Preview 9 Server After Install

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Voyager
    • Product Version: 9

    Problem Symptoms:
    Can't start up preview server after installation of preview 9.0.

    Cause:
    Can't create catalina.out file due to nmissing sub-directory: /m1/incoming/PREVOY900/tomcat/logs/

    See the error messages:

    VGER] voyager@libprodls01 : PREVOY900/ => ./preview.ksh start

    Start tomcat...
    Using CATALINA_BASE: /m1/incoming/PREVOY900/tomcat
    Using CATALINA_HOME: /m1/incoming/PREVOY900/tomcat/catalina_home
    Using CATALINA_TMPDIR: /m1/incoming/PREVOY900/tomcat/temp
    Using JRE_HOME: /m1/incoming/PREVOY900/tomcat/java
    Using CLASSPATH: /m1/incoming/PREVOY900/tomcat/catalina_home/bin/bootstrap.jar:/m1/incoming/PREVOY900/tomcat/catalina_home/bin/tomcat-juli.jar
    Using CATALINA_PID: /m1/incoming/PREVOY900/tomcat/catalina.pid
    touch: cannot create /m1/incoming/PREVOY900/tomcat/logs/catalina.out: No such file or directory
    /m1/incoming/PREVOY900/tomcat/catalina_home/bin/catalina.sh: /m1/incoming/PREVOY900/tomcat/logs/catalina.out: cannot create
    PLEASE WAIT...
    Tomcat is starting...

    Resolution:
    Run the following command as Voyager:
    mkdir -p /m1/incoming/PREVOY900/tomcat/logs

    Category: Voyager

    Subject: Preview


    • Article last edited: 7/3/2014
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Can't retrieve records with limits; serial not retrieved via JALL or JKEY
      • Cancel line item, receive "Failed to Generate Cancellation(s)!" error
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Voyager
    2. Tags
      1. 9
      2. contype:kba
      3. Preview
      4. Prod:Voyager
      5. Type:General
      6. Voyager
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved