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    4. Can't access XML over HTTP services

    Can't access XML over HTTP services

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    1. Additional Information  
    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.1

    Problem Symptoms:
    * This URL returns a 404 error:
    http://<IP>/vxws/SearchService?searchCode=GKEY&searchArg=CAT&maxResultsPerPage=10&searchArgType=AND
    * Unsure what port XService runs on

    Cause:
    Wrong port being called by API request; URL doesn't include port.

    Resolution:
    1. Try using http://<IP>:<port>/vxws/<rest of API call>, where <port> is XService port -- typically XX14 with XX as the port series (7014 for most production instances of Voyager).
    2. If that fails, make sure port XX14 is open to the IP the request is coming from and repeat step 1.
    3. Open a support incident if problem persists after completing steps 1 and 2.

    Additional Information  

    Please note that Voyager Support has a limited ability to assist with the Voyager APIs.  We can help identify the APIs that might be useful to you, and provide basic troubleshooting aid.   Voyager-L and Developer Network  are useful resources for obtaining additional assistance.

    Category: (Voyager)


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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