Can't access XML over HTTP services

• Article Type: General
• Product: Voyager
• Product Version: 8.1.1

Problem Symptoms:
* This URL returns a 404 error:
http://<IP>/vxws/SearchService?searchCode=GKEY&searchArg=CAT&maxResultsPerPage=10&searchArgType=AND
* Unsure what port XService runs on

Cause:
Wrong port being called by API request; URL doesn't include port.

Resolution:
1. Try using http://<IP>:<port>/vxws/<rest of API call>, where <port> is XService port -- typically XX14 with XX as the port series (7014 for most production instances of Voyager).
2. If that fails, make sure port XX14 is open to the IP the request is coming from and repeat step 1.
3. Open a support incident if problem persists after completing steps 1 and 2.