Data Change Job fails, logs "Record Export Failed. Was not successful."
- Product: Voyager
- Product Version: 8.2.0
- Relevant for Installation Type: Local
Symptoms
- Data Change Job fails
- Log file shows one or both errors:
2017-10-10 15:21:15,847 86337691 [main] ERROR com.exlibris.voyager.util.AbstractImporterExporter - Process execution failed.
java.io.IOException: Cannot run program "Pmarcexport": error=2, No such file or directory
2017-10-10 15:21:15,848 86337692 [main] ERROR com.exlibris.voyager.jobd.DataChangeJobWorkerImpl - Cannot run export
com.exlibris.voyager.jobd.MarcExportHelperException: com.exlibris.voyager.jobd.MarcExportHelperException: Record Export Failed. Was not successful.
- Pmarcexport is present in the correct directory with the correct permissions
Defect Status
VYG-6245 is currently in Development
Replication Steps
- Run Data Change Job
- Job fails; note log file messages as described in Symptoms.
Workaround
If you are not comfortable implenting workaround, open a Case with Voyager Support for assistance.
- Make backup copy of /m1/voyager/xxxdb/ini/voyager.env
- Change PATH variable from
export PATH=$VOYAGER_BIN:$PATH:.
toexport PATH=$VOYAGER_BIN:$VOYAGER/$DATABASE/sbin:$PATH:.
- Restart gdcsvr and jobd
Additional Information
The PATH change may need to be re-implemented after each upgrade of Voyager.
- Article last edited: 11-Oct-2017