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    Data Change Job fails, logs "Record Export Failed. Was not successful."

    • Product: Voyager
    • Product Version: 8.2.0
    • Relevant for Installation Type: Local

    Symptoms

    • Data Change Job fails
    • Log file shows one or both errors:

    2017-10-10 15:21:15,847 86337691 [main] ERROR com.exlibris.voyager.util.AbstractImporterExporter - Process execution failed. 
    java.io.IOException: Cannot run program "Pmarcexport": error=2, No such file or directory 

    2017-10-10 15:21:15,848 86337692 [main] ERROR com.exlibris.voyager.jobd.DataChangeJobWorkerImpl - Cannot run export 
    com.exlibris.voyager.jobd.MarcExportHelperException: com.exlibris.voyager.jobd.MarcExportHelperException: Record Export Failed. Was not successful. 

    • Pmarcexport is present in the correct directory with the correct permissions

    Defect Status

    VYG-6245 is currently in Development

    Replication Steps

    1. Run Data Change Job
    2. Job fails; note log file messages as described in Symptoms.

    Workaround

    If you are not comfortable implenting workaround, open a Case with Voyager Support for assistance.

    1. Make backup copy of /m1/voyager/xxxdb/ini/voyager.env
    2. Change PATH variable from export PATH=$VOYAGER_BIN:$PATH:. to export PATH=$VOYAGER_BIN:$VOYAGER/$DATABASE/sbin:$PATH:.
    3. Restart gdcsvr and  jobd

    Additional Information

    The PATH change may need to be re-implemented after each upgrade of Voyager.


    • Article last edited: 11-Oct-2017