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    EDI vendor code not does not match Voyager vendor code

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.0

    Problem Symptoms:
    ?€¢ When attempting to process incoming EDI messages, receive following error:
    "The EDI vendor code of this message is not associated with a Voyager vendor code.
    So the message can not be loaded into database!"

    Cause:
    Vendor envelope address in vendor profile and EDI message do not match

    Resolution:
    1. On server, navigate to /m1/voyager/xxxdb/edi/incoming
    2. Look at beginning of relevant EDI message; note line that looks similar to this example:
    UNB+UNOC:2+123456789:14+ENDEAVOR:92+990321:1417+0001'
    3. In this example, Vendor Envelope Address is "123456789:14", and Library Envelope Address is "ENDEAVOR:92"; note
    envelope addresses for your institution
    4. In Acquisitions > Vendors > Search EDI Connection Profiles, find profile for that vendor; click Edit
    5. Ensure Library Envelope Address and Vendor Envelope Address match codes in EDI message

    Category: Acquisitions


    • Article last edited: 10/8/2013