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    HKEY search results in: "Search failed" in cataloging

    • Product: Voyager
    • Product Version: 8.2
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Symptoms

    • HKEY searches in cataloging result in "Search failed"
    • log.voyager contains errors resembling:

    catsvr[29802] - THEWORKS - Fri May 20 15:54:39 2016

            - SQLError - search_sql__ppc.cxx[157]
            Function code: 4  query="select b.bib_id ,b.mfhd_id from bib_mfhd b ,table (voy_search_parse.ParseBE4byte(:b0)) i where (b.mfhd_id=i.column_value and ROWNUM<:b1)"

    • Oracle alert log contains error ORA-00600

     

    Cause

    Duplication of the voy_search_parse object is causing the failure of searches dependent on the voy_search_parse package.

    Resolution

    Duplicate packages in the database must be removed in the database. Open a case with Voyager support to remove duplicate packages.


    • Article last edited: 07-Jun-2016
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