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    • Voyager
    Ex Libris Knowledge Center

    "HTTPOpenRequest Call Failed" when save bib record

    1. Last updated
    2. Save as PDF
    • Product: Voyager
    • Product Version: 9.2.1
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Problem Symptoms

    • Click File > Save As results in "HTTPOpenRequest Call Failed, Error Code: 12029"
    • Does not happen for all workstations

    Cause

    Preferences set to "Sort Automatically on Save"

    Resolution

    1. Uncheck Cataloging > Options > General > Default Field Order Configurations > "Sort Automatically on Save"
    2. Save.
    3. Check Cataloging > Options > General > Default Field Order Configurations > "Sort Automatically on Save" if wish to use this feature.

    Additional Information

    May be additional unidentified circumstances that trigger error.

     

     

    • Article last edited: 22-Jul-2016