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    ISSN not matching when hyphen missing in EDI data

    • Article Type: Q&A
    • Product: Voyager
    • Product Version: All
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Question

    A vendor is sending the ISSN without a hyphen, and Voyager will not match unless we insert one in the EDI data. Is there a setting we can change so that it will match without a hyphen?

    Answer

    The way ISSNs are normalized in Voyager means that they must be formatted with a hyphen or space to find a match. An ISSN can be matched if it's formatted

    1234-5678
    1234 5678

    but not

    12345678

    Category: Acquisitions

    Subject: Invoicing