In Reserves click on Ellipses in certain workflow crashes Circ Module
- Product: Voyager
- Product Version: 9.2.1; 10.1.0
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare
Symptoms
- Click ellipses for item search in Reserve section of Circulation > Client crashes with message:
Voyager Circulation Has Stopped Working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available
Defect Status
Issue VYG-7500 will not be fixed due to software limitations.
Replication Steps
- Open Voyager Circulation
- Click Reserves > open a reserve list
- Click Item button in the toolbar
- Click ellipses in Item barcode search window to open search box
- Search for item > Click Cancel > Close Item window without adding item to list
- Click the Item button to start another search
- Click ellipses in Item barcode search window to open search box
- Receive message:
-
Voyager Circulation Has Stopped Working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available
-
- Click Close Program and Circulation closes.
- Article last edited: 29-Oct-2018