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    4. Log message "Call number normalization failure" after regen or upgrade

    Log message "Call number normalization failure" after regen or upgrade

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    1. Problem Symptoms
    2. Cause
    3. Resolution
    4. Additional Information
    • Product: Voyager
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Problem Symptoms

    After regen or upgrade, log shows: Call number normalization failure - mfhdid = {mfhd_id}

    Cause

    MFHD 852 is not fully formed

    Resolution

    Check the MFHD 852 and fix any issues such as an empty subfield h in the 852. Resave the record.

    Additional Information

    This message is informative rather than indication that the record must be updated.  It is up to local Best Practices whether or not to change/fix the MFHD.

     

     


    • Article last edited: 24-Aug-2021
    View article in the Exlibris Knowledge Center
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