• Article Type: General
• Product: Voyager
• Product Version: All
• Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Problem Symptoms:
* audit.dat shows messages
The current permanent address is protected for Patron ID
This address has NOT been updated in the database!
Record written to exception file.
* In Circulation, note patron permanent address not updated

Cause:
"Protect" is checked in patron record permanent address

Resolution:
1. Circulation > Edit patron > Addresses > Permanent, uncheck "Protect"
2. Re-run Patron Update.