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    Media Equipment form shows in Tomcat WebVoyage when patron not eligible for request

    • Article Type: General
    • Product: Voyager
    • Product Version: 9

    Problem Symptoms:
    * Patron not authorized to place Media Booking Equipment requests
    * Media Equipment Booking form displays on the generic request link page
    * Patron clicks form link and receives message: ?Your request failed?

    This behavior is the result of VYG-4531.

    Issue VYG-4531 is resolved for Voyager 9.1.0 and higher.

    Additional Information

    Replication steps:
    1. Media Scheduling System Administration > Policy Groups > Rules > Patron Group : uncheck "Patron Group Requestable using OPAC?" for patron group.
    2. On Equipment tab, uncheck Equipment type Requestable using OPAC?
    (Either of these steps will prevent the form from displaying in Classic).
    3. Log into WebVoyage.
    4. Open Patron Request page: http://{WebVoyage address}/vwebv/patronRequests
    5. Note link to Media Equipment request.

    Category: Media Scheduling

    Subject: Media Scheduling - Voyager

    • Article last edited: 10/17/2014