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    Media Equipment form shows in Tomcat WebVoyage when patron not eligible for request

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    • Article Type: General
    • Product: Voyager
    • Product Version: 9

    Problem Symptoms:
    * Patron not authorized to place Media Booking Equipment requests
    * Media Equipment Booking form displays on the generic request link page
    * Patron clicks form link and receives message: ?Your request failed?

    Cause:
    This behavior is the result of VYG-4531.

    Resolution:
    Issue VYG-4531 is resolved for Voyager 9.1.0 and higher.

    Additional Information

    Replication steps:
    1. Media Scheduling System Administration > Policy Groups > Rules > Patron Group : uncheck "Patron Group Requestable using OPAC?" for patron group.
    and/or
    2. On Equipment tab, uncheck Equipment type Requestable using OPAC?
    (Either of these steps will prevent the form from displaying in Classic).
    3. Log into WebVoyage.
    4. Open Patron Request page: http://{WebVoyage address}/vwebv/patronRequests
    5. Note link to Media Equipment request.

    Category: Media Scheduling

    Subject: Media Scheduling - Voyager

    • Article last edited: 10/17/2014