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    NOT DELETED|Database Error when running PpatronPrg

    • Article Type: General
    • Product: Voyager
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Problem symptoms
    * When trying to purge patrons with PpatronPrg, patron logged with NOT DELETED|Database Error

    Cause
    Patron has duplicate patron statistical categories associated with patron record.

    Resolution
    1. Open patron record in Circulation
    2. Click Statistics button.
    3. Highlight duplicate statistical category
    4. Use the down arrow to de-select
    5. Click OK

    Category: Batch jobs