• Article Type: General
• Product: Voyager
• Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Problem symptoms
* When trying to purge patrons with PpatronPrg, patron logged with NOT DELETED|Database Error

Cause
Patron has duplicate patron statistical categories associated with patron record.

Resolution
1. Open patron record in Circulation
2. Click Statistics button.
3. Highlight duplicate statistical category
4. Use the down arrow to de-select
5. Click OK

Category: Batch jobs