OPAC search hung while Voyager still running

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Product: Voyager
Product Version: 8

Problem Symptoms

Basic search sits there and doing nothing
Tomcat access.log in /m1/voyager/xxxdb/tomcat/logs shows HTTP GET status error code 404:

xxxx.xxxx.xxx.xxx - - [dd/mm/yyyy:09:09:25 -0400] "GET /vwebv/searchBasic?sk=en_US HTTP/1.1" 404 -

Tomcat startup errors In catalina.YYYY-MM-DD.log in /m1/voyager/xxxdb/tomcat/logs:

Mmm DD, YYYY 10:54:01 AM org.apache.catalina.startup.ContextConfig parseWebXml
SEVERE: Parse error in application web.xml file at jndi:/localhost/vwebv/WEB-INF/web.xml
org.xml.sax.SAXParseException: The element type "paramvalue" must be terminated by the matching end-tag "</paramvalue>".
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1543)
at org.apache.catalina.startup.ContextConfig.parseWebXml(ContextConfig.java:1714)
at org.apache.catalina.startup.ContextConfig.webConfig(ContextConfig.java:1208)
at org.apache.catalina.startup.ContextConfig.configureStart(ContextConfig.java:881)
at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:316)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:89)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5103)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:145)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:1033)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:774)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:145)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:1033)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:291)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:145)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:443)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:145)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:727)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:145)
at org.apache.catalina.startup.Catalina.start(Catalina.java:620)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:303)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:431)

Cause

Syntax errors in /m1/voyager/xxxx/tomcat/vwebv/context/vwebv/WEB-INF/web.xml

Resolution

Fix syntax errors and restart Tomcat for xxxdb (where xxxdb is the Voyager Database Instance).

Article last edited: 03-Apr-2019