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    OvP: Item Information cannot be displayed in My Account

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.1

    Bug Report Form for Issue 16384-14001
    Module(s): VXWS, OvP
    Server platform(s) affected: All
    PC OS (if applicable): N/A
    Browser & version (if applicable): N/A

    Release(s) replicated in: 7.2.x
    Last version without bug (if applicable): N/A

    Expected results: To be able to display item information under the My Account section of Primo

    Actual results: Item information isn’t returned through the circulationActions API, so it cannot be displayed in Primo

    Workflow implications: Looking at the Requests page under MyAccount in Primo, there’s no way to tell which item you have placed a request for

    Replication steps:
    1. Using a Primo server hooked into Voyager through OvP, place a hold request on any item
    2. Load the My Account page and notice the information returned; request type, title, author, status, and pickup location. Item information cannot be added to any of these fields

    Other information: Information is made available in WebVoy?ge through substitution tokens like \\i, \\c, \\u, \\d, etc.

    Fixed in 8.1.1.

    • Article last edited: 3/16/2015