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PTRNUPDT:if SIF has type 2 or 3, deletes all type 2 and 3 even without replace

  • Article Type: Known Issue
  • Product: Voyager
  • Product Version: All
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Symptoms

If any type 2 or 3 address is supplied in the patron SIF, all other type 2 or 3 addresses are deleted from the patron record, regardless of whether a new address is supplied.

Defect Status

Issue 19122 / VYG-4301 is currently in Development.

Replication Steps

Replication steps:
1) Create/find a patron with a permanent (type 1) address and a temporary (type 2) address.
2) Perform a patron extract that includes this patron
3) Go back to the patron record in Circulation and add an email address.
4) Run a patron update using the file created in step 2
5) You'll see that though the file contained no email (type 3) address data to replace the existing email address, the patron's email address has been deleted.

If you attempt to update a patron that already has a permanent, temporary and email address with a SIF file that only has permanent address data and neither temp nor email address data, both the temp and email addresses in the patron record are retained.

Workaround

* Check 'Protect' for any addresses to retain; or
* Always include all address type 2 or 3 data in the SIF, even if not being updated

Category: Batch jobs


  • Article last edited: 3/18/2015