• Article Type: General
• Product: Voyager
• Product Version: All
• Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Problem Symptoms:
* log.pupd* file displays errors for most records following Patron Update, and patrons not updated:
INVALID RECORD DATA!
Name Type is missing from input file for SSAN:
SQL Error Code: 0
Record written to exception file.
Patron ID: NNNNN

Cause:
Segment before the patron name is too long, upsetting subsequent segment offsets

Resolution:
Adjust patron SIF file so segments are the appropriate fixed lengths.