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Ex Libris Knowledge Center

Patrons with punctuation in names not fully normalized when imported via XML

  • Article Type: Known Issue
  • Product: Voyager
  • Product Version: 8.2.0
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care


* Patrons with punctuation in names only partially normalized in Patron table - punctuation removed, but space remains in place of punctuation

Defect Status

Issue VYG-6487 is resolved for Voyager 9.2.0 and higher.

Replication Steps

1. Import patron with punctuation in last name via XML - e.g., "O'Brien"
2. In Circulation > Patron > Search > Name > Last name, search by either normal last name (OBRIEN) or display name (O'Brien) - patron not found.
3. Search again and include space where apostrophe was (O Brien) - patron found.


Re-save patron record via Circulation client:
1. From patron record, right-click > Edit Patron ...
2. Click Save.
3. Click OK.

Category: Batch jobs

  • Article last edited: 2/11/2015