Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Patrons with punctuation in names not fully normalized when imported via XML

    • Article Type: Known Issue
    • Product: Voyager
    • Product Version: 8.2.0
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care


    * Patrons with punctuation in names only partially normalized in Patron table - punctuation removed, but space remains in place of punctuation

    Defect Status

    Issue VYG-6487 is resolved for Voyager 9.2.0 and higher.

    Replication Steps

    1. Import patron with punctuation in last name via XML - e.g., "O'Brien"
    2. In Circulation > Patron > Search > Name > Last name, search by either normal last name (OBRIEN) or display name (O'Brien) - patron not found.
    3. Search again and include space where apostrophe was (O Brien) - patron found.


    Re-save patron record via Circulation client:
    1. From patron record, right-click > Edit Patron ...
    2. Click Save.
    3. Click OK.

    Category: Batch jobs

    • Article last edited: 2/11/2015