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Ex Libris Knowledge Center

Patron Update produces error "Invalid record size!"

  • Article Type: General
  • Product: Voyager
  • Product Version: All
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Problem Symptoms:
* Patron Update logs message to audit file:
Record written to exception file.
Patron ID: 0
Invalid record size! Record written to exception file.
* Record does not load

Cause:
Record length does not match SIF format.

Resolution:
1. Review SIF format in Techinical User's Guide ("Patron Record Standard Interface File")
2. Edit Patron SIF so field lengths and total record length adhere to SIF format.
3. Reload SIF file.

Additional Information

Additional information in Voyager Technical User's Guide:
* "Patron Update (Patron SIF Method)"
* "Patron Record Standard Interface File."

Voyager 8.2.0 and higher also offer Patron Update via XML, which allows more flexibility than SIF format.

Category: Batch jobs


  • Article last edited: 8/29/2014