Pending ILL requests show incorrect expiration date and no status
- Article Type: Known Issue
- Product: Voyager
- Product Version: 9.1
- Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care
Symptoms
- Request date displays as Expiration Date in My Account
- Request status does not display in My Account
Defect Status
Issue VYG-6760 is currently in Development.
Replication Steps
- Place an ILL request in WebVoyage.
- Process the ILL request in the ILL Request module.
- Login to the Patron Account in WebVoyage.
- No request status displays.
- The request date displays as the expiration date.
- The ILL status checker displays the following communication:
Data from Client:
MSG=STATUS
PATI=412
DATE=2015-04-29
Data to Client:
MSG=STATUS
RC=1
PATI=412
CLID=201012
TITL=Book to read
AUTH=storyteller
ARTC=
STAT=Pending
DATE=2015-08-06
PKUP=Circulation Desk
REQT=Loan