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    Received Partial on PO when nothing received?

    • Article Type: Q&A
    • Product: Voyager
    • Product Version: 7.0.1

    Question

    If you cancel one line item on an approved, multiple line purchase order, the status of that line item that you canceled changes from Approved to Canceled. However, the status of the Purchase Order changes from 'Approved' to 'Received Partial'. Why does the status of the Purchase Order change to Received Partial when I never received" anything?"

    Answer

    We had to make a decision early on how to count 'canceled' lines when we were evaluating a PO status as 'received partial' or 'received complete'.
    If we treated canceled items as unreceived, then a PO with a cancelled item would never be able to become 'received complete'. So we decided to count cancelled items as equivalent to received items.

    Category: Acquisitions

    Subject: ACQ.EXE


    • Article last edited: 10/8/2013