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    4. Related Records do not display when starting session with permalink to bib in Classic WebVoyage

    Related Records do not display when starting session with permalink to bib in Classic WebVoyage

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    1. Symptoms
    2. Defect Status
    3. Replication Steps
    4. Workaround
    • Product: Voyager
    • Product Version: 6.5.4
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

    Symptoms

    Related records accessed by linking to bib via permalink do not display, show "There is no bib data attached to this record."

    Defect Status

    Not replicable in Tomcat WebVoyage

    Replication Steps

    1. Find a bib that has related records.
    2. Start session by accessing bib via permalink
    3. Click on related records. List of related records displays.
    4. Click on one of related records in list. Message: "There is no bib data attached to this record." and record does not display.
    5. Link to return to original record is inactive.

    Workaround

    Access record / initiate session via search rather than permalink


    • Article last edited: 06-Sep-2017
    View article in the Exlibris Knowledge Center
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