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    Remove Recall option from Patron Requests screen in Voyager WebVoyage

    • Product: Voyager
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    How do we remove the "Recall" option from the Patron Requests screen in Voyager WebVoyage?

    Answer

    Configure the OPAC Circ Desk policy definition. The OPAC Circ Desk is the circulation desk used for circulation transactions occurring in WebVoyage. Go to  SYSADMIN > Circulation > Policy Definitions > OPAC CIRC DESK > PATRONS tab.

    • Assuming there are Patron Rules set for specific Patron Groups in the policy definition for the OPAC Circ Desk, set the rules for each Patron Group to have "Place Recalls Using the OPAC" as unchecked.  
    • If there are no Patron Rules set for specific Patron Groups in the policy definition for the OPAC Circ Desk, set the (all) rules to be unchecked for "Place Recalls Using the OPAC".

     

    Additional Information

    This also applies to the "Place Holds Using The OPAC", "Place Short Loans Using The OPAC", and "Place Call Slip Requests Using the OPAC" checkboxes.  See the System Administration User's Guide, Chapter 5, for additional information.

     


    • Article last edited: 01-Jun-2020