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    Reserve items display problem

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    • Article Type: General
    • Product: Voyager
    • Product Version: 7.0.4

    Description:
    Bug Report Form for 16384-8993
    Module(s): WebVoyage, Circulation
    Server platform(s) affected: Solaris
    Browser & version (if applicable): IE7 FF3

    Release(s) replicated in: 7.0.4-7.1.1

    Expected results:
    Voyager should handle reduplication consistently for Course Reserve search results.

    Actual results:
    When performing the same Course Reserve search in WebVoyage a title sometimes shows twice and sometimes shows once.

    Workflow implications: Patrons may not realize that a title is on more than one list.

    Replication steps:
    1. In Circulation, add Item Record 1, attached to Bib Record A, to two Course reserve lists having the same Department.
    2. In WebVoyage, perform a Course Reserve search for the Department in step 1.
    3. The results will display the title from Bib Record A TWICE, because it is on two lists.
    OR
    1. In Circulation, add Item Record 1 and Item Record 2, both attached to Bib Record A, each to a course reserve list having the same Department.
    2. In WebVoyage, perform a Course Reserve search for the Department in step 1.
    3. The results will display the title from Bib Record A only ONCE.

    In both sets of replication steps, the same title is on a reserve list, but the display is different in each list.

    Resolution:

    • Article last edited: 3/16/2015