Reserve items display problem
- Article Type: General
- Product: Voyager
- Product Version: 7.0.4
Description:
Bug Report Form for 16384-8993
Module(s): WebVoyage, Circulation
Server platform(s) affected: Solaris
Browser & version (if applicable): IE7 FF3
Release(s) replicated in: 7.0.4-7.1.1
Expected results:
Voyager should handle reduplication consistently for Course Reserve search results.
Actual results:
When performing the same Course Reserve search in WebVoyage a title sometimes shows twice and sometimes shows once.
Workflow implications: Patrons may not realize that a title is on more than one list.
Replication steps:
1. In Circulation, add Item Record 1, attached to Bib Record A, to two Course reserve lists having the same Department.
2. In WebVoyage, perform a Course Reserve search for the Department in step 1.
3. The results will display the title from Bib Record A TWICE, because it is on two lists.
OR
1. In Circulation, add Item Record 1 and Item Record 2, both attached to Bib Record A, each to a course reserve list having the same Department.
2. In WebVoyage, perform a Course Reserve search for the Department in step 1.
3. The results will display the title from Bib Record A only ONCE.
In both sets of replication steps, the same title is on a reserve list, but the display is different in each list.
Resolution:
- Article last edited: 3/16/2015