Skip to main content
ExLibris
  • Subscribe by RSS
    • Back
    Voyager
    Ex Libris Knowledge Center

    Run-time error 6: Overflow when using Voyager clients on Very Large (e.g., 4K) Monitors

    1. Last updated
    2. Save as PDF
    • Product: Voyager
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Symptoms

    • Open Voyager client on a Very Large (e.g., 4K) Monitor, move the client from the original location where it opens and perform an action; gives Run-time error 6: Overflow.
    • Click OK; client closes and unsaved work is lost.

    Cause

    When using the Voyager clients, the maximum safe desktop size is approximately 2000x2000 pixels.

    Defect Status

    Issue VYG-7658 is currently in Development.

    Resolution

    • Keep maximum desktop size (either for single large display or multiple active displays) below 2000x2000 by modifying display settings such as scale and layout, and display resolution.  
    • Leave the Voyager client in the upper left corner of your desktop.

    Additional Information

    If your desktop is larger than the safe size of 2000x2000 pixels (i.e. a single 4K display, multiple 1080p displays), try the options in the Resolution section of this Case.  Some experimentation may be necessary.

    See also: Run-time error 6: Overflow when move client window between dual (multiple) monitors

     

    • Article last edited: 02-Dec-2020