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    SearchService API not retrieving results when identical WebVoyage search is (???)

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.0.0

    Problem Symptoms:
    * GKEY search in WebVoyage returns many results.
    * Search for same search using same index with SearchService API (http://<IP>:7014/vxws/SearchService?searchArg=test&searchCode=GKEY%5E*&searchArgType=AND) returns error:
    <?xml version="1.0" encoding="UTF-8"?>
    <ser:voyagerServiceData xmlns:ser="">
    <ser:message type="system" errorCode="">Could not retrieve search results.</ser:message>

    SearchService call using search code modifiers specific to WebVoyage: GKEY^* is not supported for SearchService. Relevance and AND are indicated with other URL parameters.

    1. Remove the modifiers from the call: GKEY^* (or GKEY%5E*).
    2. Replace the WebVoyage-specific modifiers with the appropriate modifiers for SearchService API:

    Additional Information

    See EL Commons > Voyager > Open Interfaces > XML over HTTP > SearchService for supported parameters.

    Please note that Voyager Support has a very limited ability to assist with the Voyager APIs.  We can help identify the APIs that might be useful to you, and provide basic troubleshooting aid.  Voyager-L and Developer Network  are useful resources for obtaining additional assistance.

    Category: (Voyager)

    • Article last edited: 10/8/2013