Problem Symptoms

When try to re-sort search results in the OPAC, the following is logged in the /m1/voyager/xxxdb/log/log.voyager file on the server (where xxxdb is the Voyager Database Instance):
keysvr[24481] - ERROR - Wed Dec 18 14:48:41 2013
- bibsorter::brutesort - bibsorter.cpp[2728]
Can not sort map status=2
keysvr[24481] - ERROR - Wed Dec 18 14:48:41 2013
- keywordsearch::sort - keyword.cpp[1188]
Result sorting failure. Field1=title Field2= Field3=
opacsvr[24472] - ERROR - Wed Dec 18 14:48:41 2013
- keyindex::sort - keyindex.cpp[480]
Receive update failure!
opacsvr[24472] - ERROR - Wed Dec 18 14:48:41 2013
- searchmotor::PostSortSearch - searchmotor.cpp[6484]
Keyword sort query failure!

Cause

Fewer keyword index static files causing sort failure regardless of regen.

OR

Static keyword files or bib_text files not listed in voyager.ini file for xxxdb.

Resolution

To ensure correct number of static files created when regens run:

1. In /m1/incoming/regen, go to the current regen folder such as UTILITY.xxxdb.mmddyy.
2. In REGEN.indexes file, specify PARALLELIZATION=3 (or more than 3) to even out the keyword index static files during next keyword regen.

If static keyword files or bib_text files exist in /m1/voyager/xxxdb/data but are not listed in /m1/voyager/xxxdb/ini/voyager.ini, either add them to the file or open a Case with Support to request assistance with this task.

• Article last edited: 18-Jun-2014