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    4. System Number is retrieving multiple records in WebVoyage when accessed via deep link from an external interface.

    System Number is retrieving multiple records in WebVoyage when accessed via deep link from an external interface.

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    1. Problem Symptoms
    2. Cause
    3. Resolution
    • Product: Voyager
    • Product Version: All
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

    Problem Symptoms

    • Base URL for deep links into WebVoyage http://library.webvoyage.edu/vwebv/search?searchCode1=GKEY&searchType=1&argType1=any&searchArg1= 
    • Retrieves results for 035 that begin with the number (truncated keyword) rather than exact record

    Cause

    Search Code should be modified to include caret symbol (^) which combines the number and its prefix with AND.

    Resolution

    Edit base URL in external interface to include URL-encoded special character for AND in the search code:

    1. Edit base URL
    2. Set searchCode1=GKEY%5E
    3. Save changes

    • Article last edited: 08-Dec-2016
    View article in the Exlibris Knowledge Center
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