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    System Number is retrieving multiple records in WebVoyage when accessed via deep link from an external interface.

    • Product: Voyager
    • Product Version: All
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

    Problem Symptoms

    • Base URL for deep links into WebVoyage 
    • Retrieves results for 035 that begin with the number (truncated keyword) rather than exact record


    Search Code should be modified to include caret symbol (^) which combines the number and its prefix with AND.


    Edit base URL in external interface to include URL-encoded special character for AND in the search code:

    1. Edit base URL
    2. Set searchCode1=GKEY%5E
    3. Save changes

    • Article last edited: 08-Dec-2016