Symptoms

• UB Request form is not available in WebVoyage
• Local Database is not selected for UB Request form in patron's home db

Defect Status

Issue VYG-6804 is resolved in Voyager 9.2.1 and higher.

Replication Steps

1. Library A > SysAdmin > OPAC Configuration > Request Forms > UB Request, make sure the Local database is not selected.
2. Search Library B for an item
3. Select Make a Request and input barcode and last name of patron from Library A
4. The UB request form is not available to select

Workaround

Select the local database in Library A > SysAdmin > OPAC Configuration > Request Forms > UB Request.

Article last edited: 17-May-2016