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    UB Requests expire immediately when discharged

    • Product: Voyager
    • Product Version: 8.2.0

    Problem Symptoms

    • Received 2 books from remote UB library
    • Discharged at pickup location
    • Hold expiration on hold notice showed same day, not 7 days as expected.

    Cause

    UB Requests use Hold Shelf Life from all/all matrix.

    Resolution

    1. System Administration > Circulation > Policy Definitions > [policy for pickup location] > Matrix > all/all
    2. Intervals tab > Hold Shelf Life > set to desired Hold Shelf Life interval for UB requests.


    • Article last edited: 03-Apr-2019