Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    UB Requests expire immediately when discharged

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.0

    Problem Symptoms:
    * Received 2 books from remote UB library
    * Discharged at pickup location
    * Hold expiration on hold notice showed same day, not 7 days as expected.

    Cause:
    UB Requests use Hold Shelf Life from all/all matrix.

    Resolution:
    1. System Administration > Circulation > Policy Definitions > [policy for pickup location] > Matrix > all/all
    2. Intervals tab > Hold Shelf Life > set to desired Hold Shelf Life interval for UB requests.

    Category: (Voy Universal Borrowing)


    • Article last edited: 10/8/2013