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    UB item cannot be discharged

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.2

    Problem Symptoms:
    * Item A routed from Universal Borrowing (UB) partner library
    * Has In Transit status and cannot discharge at home circ desk.
    * Error message "An error occurred while attempting to process discharge request"

    Cause:
    Item routed to unused location that had briefly been enabled as Circulation location at time item was discharged from remote UB library.

    Resolution:
    1. Temporarily re-enable location as Circ location.
    2. Discharge item at that location.
    3. Disable location as Circ location again.

    Category: Circulation


    • Article last edited: 10/8/2013