• Article Type: General
• Product: Voyager
• Product Version: All
• Relevant for Installation Type: Total Care; Dedicated-Direct; Direct; Local

Problem Symptoms:
* Attempt to delete mfhd via Cataloging client, receive error message: "Unable to delete holding record. An outstanding request exists."
* No item record linked to mfhd
* No requests present in hold_recall or call_slip tables

Cause:
An old outstanding request exists in the OPAC_FORM_REQUEST_FILE table

Resolution:
1. Run Circjob 26 - Export OPAC Requests. This creates a flat file in the /rpt directory called opacrequests.[form code].out, and the requests from the OPAC_FORM_REQUEST_FILE are cleared out.
2. Record can then be deleted from the Cataloging client.