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    Vendor Account specified in import rule not added to order during import

    • Product: Voyager
    • Product Version: 9.1.1
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Problem Symptoms

    • Bulk import rule assigns a vendor code and a vendor account to new orders
    • After bulk import, the vendor code is present, but there is no vendor account associated with the order

    Cause

    The order location in the bulk import rule is different from the "selected location" for the corresponding Vendor Account.

    Resolution

    1. System Administration > Cataloging > Bulk Import Rules > {rule} > Edit
    2. Orders ... > Update Order Location to match location in Vendor Account.
    3. Save.

    • Article last edited: 13-Apr-2016