- Product: Voyager
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare
Receive "An error occurred while adding patron information. Please consult the Circulation Desk for assistance" when submitting the Voyager Patron Self-Registration (PSR) form.
When using the Institution ID field in PSR, make sure new patrons are putting in an unused (unique) IID number. Using a duplicate number will cause this error to occur.
- Article last edited: 28-Sept-2020