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    4. Voyager Reporter RTE 2213 when printing reports or notices

    Voyager Reporter RTE 2213 when printing reports or notices

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    1. Question
    2. Answer
    • Product: Voyager
    • Product Version: 8
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    Run-time error (RTE) 2213 in Reporter when running reports and notices.

    Error text: "There was a problem retrieving printer information for this object. The object may have been sent to a printer that is unavailable."

    Answer

    Printer driver may be corrupted for the Default Printer.  Uninstall and reinstall the driver.  

     

     


    • Article last edited: 25-Oct-2019
    View article in the Exlibris Knowledge Center
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