Question

Reporter run-time error 3343 when running reports and notices.

Error text: "Unrecognized database format 'c:\Voyager\Reporter\xxx.mdb'."

Answer

This is often caused when one or more of the Reporter .MDB files is corrupt.  Uninstall and reinstall Voyager, ensuring that a fresh set of .MDB files is available. Make sure the Reporter directory on the PC is completely deleted when you do the uninstall.

• Article last edited: 25-Oct-2019