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    Voyager Reporter RTE 3343

    • Product: Voyager
    • Product Version: 8
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare



    Reporter run-time error 3343 when running reports and notices.

    Error text: "Unrecognized database format 'c:\Voyager\Reporter\xxx.mdb'."


    This is often caused when one or more of the Reporter .MDB files is corrupt.  Uninstall and reinstall Voyager, ensuring that a fresh set of .MDB files is available. Make sure the Reporter directory on the PC is completely deleted when you do the uninstall.



    • Article last edited: 25-Oct-2019
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