Symptoms

• A link used to access record in WebVoyage used a BibID that contained a non-numeric character
• Following the invalid link, WebVoyage displays: "Holdings Information: No holdings available - check at the Circulation Desk."
• Further searches in WebVoyage result in: "Could not retrieve search results."

Defect Status

VYG-5859 is resolved for Voyager 9.1.1 and higher.

Replication Steps

1. In WebVoyage, navigate to the record view of any bib record.
2. In the record's URL add a non numeric character, such as a letter, to the bib ID.
3. WebVoyage will display "No Holdings Available"
4. Using the search box, attempt a new search.
5. "Could not retrieve results" is displayed.

• Article last edited: 07-Nov-2018