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Ex Libris Knowledge Center

WebV: Pick up locations do not use OPAC Display Name

  • Article Type: Known Issue
  • Product: Voyager
  • Product Version: 7.0.1
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care


* Request forms offer Location Name rather than Location Display Name for Pick up locations.

Defect Status

Issue 16384-20161 / VYG-4609 is resolved for Voyager 9.1.0 and higher.

Replication Steps

1. System Administration > System > Locations > give one or more Pick up locations (as defined in Circulation Policy Definitions) different Name (LOCATION.LOCATION_NAME) and OPAC Display Name (LOCATION.LOCATION_DISPLAY_NAME).
2. Log in to an account in WebVoyage that has permission to make requests.
3. Search for a requestable item.
4. Click “Make a Request” and choose an eligible request type.
5. Note that in Pick up Location drop-down box, the Name (LOCATION.LOCATION_NAME) displays for each Pick up location rather than the OPAC Display Name (LOCATION.LOCATION_DISPLAY_NAME)


Make Name and OPAC Display Name the same for each Pickup Location.

Category: OPAC

  • Article last edited: 3/7/2015