Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    WebV: Pickup Location drop-down disappears in Chrome

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.0

    Problem Symptoms:
    * When placing request, the drop-down for Pickup Location disappears if you open calendar for Not Needed After date.

    Cause:
    This behavior is the result of Issue VYG-5279.

    Resolution:
    VYG-5279 is resolved for Voyager 9.1.1.

    Additional Information

    Replication steps:
    1. Open WebVoyage in a Chrome browser.
    2. Log in and search for a record that is eligible for a Hold request.
    3. Open the record & click Make a Request.
    4. Select Hold request when prompted.
    5. Note the Pickup Location drop-down box; then click the icon next to the Not Needed After box to open the calendar.
    6. Note that as soon as the calendar opens, the drop-down box for Pickup Location disappears (the label remains).

    Workaround: If calendar is not opened, Pickup Location drop-down is unaffected; type in the Not Needed After date. Or, use a different supported browser.

    Category: Opac


    • Article last edited: 3/23/2015