Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Voyager

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Voyager
    3. Knowledge Articles
    4. WebV: References disappear when bibs added or deleted

    WebV: References disappear when bibs added or deleted

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Additional Information
    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.1

    Problem Symptoms:
    * See and See Also references in OPAC disappear when bib is added or deleted.

    Cause:
    This behavior is the result of Issue 16384-22321.

    Resolution:
    Issue 16384-22321 is currently in Development.

    Additional Information

    Replication steps:
    1. Find or create an authority record with
    150 _ 0 |a Subject A
    450 _ 0 |a Subject B
    2. Search for Subject B in WebVoyage. Note the ?See? reference.
    3. In Cataloging, add two bib records with
    650 _ 0 |a Subject B
    4. Search for Subject B in WebVoyage. Note that the ?See? reference no longer displays.
    5. In Cataloging, Resave the authority record from step 1.
    6. Search for Subject B in WebVoyage. Note the ?See? reference displays once again.
    7. In Cataloging, delete one of the bib records from step 3.
    8. Search for Subject B in WebVoyage. Note the ?See? reference no longer displays.
    9. In Cataloging, resave the authority record from step 1.
    10. Search for Subject B in WebVoyage. Note the ?See? reference now displays again.

    Workaround: Resave records, or run headings regens.

    Category: Opac


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • WebV: Redirect Searches cannot be set as browses
      • Remove WebVoyage session timeout pop-up?
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Voyager
    2. Tags
      1. 8.1.1
      2. contype:kba
      3. OPAC
      4. Prod:Voyager
      5. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved