WebV: Request Forms' help files no longer unique

• Article Type: General
• Product: Voyager
• Product Version: 8.1.1

Description:
Bug Report for Issue 16384-13121
Module(s): WebVoy?ge
Server platform(s) affected: All
PC OS (if applicable): N/A
Browser & version (if applicable): N/A

Release(s) replicated in: 7.x.x
Last version without bug (if applicable): Classic

Expected results: To be able to present users a unique help page when viewing holds/recalls, call slips, or blank forms.

Actual results: All request forms in WebVoy?ge use the same help file

Workflow implications: Staff members are unable to provide specific instructions to patrons on the various request forms in the OPAC

Replication steps:
1. Log into WebVoy?ge
2. Search for “blue whale” and click on any available record that’s returned
3. Click on “Make a Request”
4. While viewing the request forms available, click on Help and notice the patronRequests.html page
5. Click on Call Slip, Hold, Recall or a blank form to bring it up
6. Click Help again, notice that you’re taken to the patronRequest.html page (which doesn’t exist and will return a 404)

Other information: In Classic, Holds/Recalls used a file call hldrcl.htm, Call Slip used callslip.htm and blank forms used purchase.htm

Resolution:
Fixed in WebVoyage for 8.1.1.

• Article last edited: 3/7/2015