When running setup for Voyager ODBC client installer get "ERROR: JRE missing in scratch path" or "Error writing to directory" errors
- Product: Voyager
- Product Version: 8
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare
Question
When running the setup.exe file for the Voyager ODBC client installer receive errors such as:
Please wait ...unzip: cannot find any matches for wildcard specification "../stage/Components/oracle.swd.jre/1.4.2.14.0/1/DataFiles/*.jar". ERROR: JRE missing in scratch path
or:
Error writing to directory C:\Users\USERNA~1\AppData\Local\Temp\OraInstall... Please ensure that this directory is writable and has at least 45 MB of disk space. Installation cannot continue.
Answer
- Make sure you are logged in to the workstation with an account that has administrative privileges and run setup.exe as Administrator (e.g., right-click on setup.exe and select "Run as Administrator")
- Make sure the ODBC client installer zip file is copied to a local folder directly under your C:\ drive. For example: c:\ORAINST. Unzip the file and run setup.exe from there.
- Do not place the zip file on a network or shared drive, or on your desktop. Do not have the zip file buried too deeply in the Windows file structure.
- Article last edited: 12-Aug-2019