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    Why are some items in Voyager stuck with a status of 'In Transit Discharged'?

    • Product: Voyager
    • Product Version: All
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    Why are some items in Voyager stuck with a status of 'In Transit Discharged' and how are these items changed to a status of Discharged or Not Charged?

    Answer

    The 'In Transit Discharged' status is applied to items when they are discharged at a Circulation Happening Location that does not belong to the Circulation Policy Definition that contains the location of the item.  When you log into a Circulation Happening Location that does belong to the Circulation Policy Definition that contains the location of the item and discharge the item there, the status will change to Discharged or Not Charged (based on the shelving interval configured for that happening location). 

    Additional Information

    For more information on status after discharge see Why does it take several days for item status to change after discharge.

     


    • Article last edited: 05-Nov-2019
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