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    Why does the Call Number Browse search retrieve strange results?

    • Article Type: General
    • Product: Voyager

    Description:
    If typing in a specific critieria on a call number, then the results don't pull back all items that should come up and/or brings you to the incorrect call
    number. Only happens on those records cataloged as Other" call numbers--using first indicator of 8 in the 852.

    Resolution:
    When a CALL+ (Mfhd Call Number Browse) search is done, Voyager tries to normalize it to each call number type until it finds a call number that is a close match.

    It tries to normalize the call number according to different types' rules, and does so in this order:
    Library of Congress
    Dewey
    MeSH
    Su Doc
    Other
    Codoc

    The first call number type it normalizes against successfully (i.e. is the closest match) will be the index type used to normalize & retrieve first set of results

    To get around this:
    * Add ‘Other’ Call Number index (MOTH) to WebVoyage
    * The same can be done for any of the other indexes (e.g MSUD).
    * In Cataloging, use the Call Number Type Filters.


    • Article last edited: 3/11/2015