Why does the Voyager item sequence number sometimes include a zero, and not other times?
- Product: Voyager
- Product Version: all
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare
Question
Why does the item_sequence sometimes include a zero, and not other times?
Answer
If the 'Sequence new items at top' option is checked in Cataloging>Options>Preferences>Workflows, any new issues added will be added with the item_sequence_number value of zero. If this option is not checked, added issues will never have a value of zero (one will be the lowest value).
Additional Information
To remove any zero values from item_sequence_number, take any action to re-sequence the items; the new order will begin with one as the lowest value.
- Article last edited: 25-May-2021