• Article Type: General
• Product: bX
• Product Version: 0.9.1

Problem Symptoms:
Recommendations appear in tab in Primo
Recommendations appear in SFX menu, except when menu is generated from View Online tab in Primo

Cause:
Missing getRecommendation source service for EX_LIBRIS_PRIMO in SFX

Resolution:
1. In the SFX KBManager, go to the Sources list
2. Filter for the source EX_LIBRIS_PRIMO
3. Click the 'S' icon for this source
4. Click "Add New Service"
5. Add a getRecommendation service, set to Active, and submit

Category: SFX Configuration

Subject: SFX menu configuration

• Article last edited: 10/18/2013