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bX

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bX
  • Product Documentation
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    Access the latest documentation for Ex Libris products
    • bX Registration Guide
  • Knowledge Articles
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    Answers as provided by our product analysts, to commonly raised questions.
    • Adding my library to the institution list in the bX Hot Articles App
    • Add an IP Address to Access Ex Libris Products Through Hosted Server Firewall
    • Alma bX harvesting
    • Are EBSCO e-Books Included in Primo Search Results?
    • bX Harvest Connection Failure error
    • bX Hot Articles widget has not been updated since February 2014
    • bX Recommendations not appearing in SFX menu when linking from Primo
    • Can a closed SalesForce case be re-opened?
    • Changing the format of the bX hot articles results to RSS
    • Customer ability to close Salesforce Cases
    • Ex Libris Offices' IP Addresses
    • How can bX Trial Status be Changed to Buy Mode?
    • How do I request a Support Portal Login for a new staff member?
    • Identifying internal IP addresses
    • Is bX IPv6 compatible?
    • Is it possible to have bX active in Primo but inactive in the SFX menu?
    • Problems with Knowledge Center, Developer Network, On Line Help etc.
    • Remove bX Logo from SFX Menu
    • Setup Email Preferences to Subscribe to Ex Libris Mailing Lists
    • SFX targets not functioning when menu generated from bX in Primo
    • Viewing System Status for SaaS Environments
    • What does "ETD" stand for?
    • What is Ex Libris Escalation Policy?
    • What procedure should be followed to alert Ex Libris of a system down?
    • Where Are SFX Logo and Button Files Located
  • Community Knowledge
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    Learn from other customers’ experience, access customer contributed articles and share your own expertise
    View article in the Exlibris Knowledge Center
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