Pre-Requisites

• Issue Description

Full details of the issue, giving as much detail as possible with an example of the issue and referencing specific parts of the app

• Steps to reproduce

The steps to reproduce the issue. Denoting if the issue repeats consistently or periodically (e.g. one out of every few attempts). With the scenario detailed, anyone from campusM should be able to reproduce the issue by following the provided steps.

Provide screen shots or include a video capture to better illustrate the issue for reproduction.

• Credentials to recreate the issue

Provide Username to login and reproduce the issue (in case the test user provided to Ex Libris is able to produce). In case the user Ex Libris has is not valid/for the scenario, an updated Password should be provided as well.

• Expected Result

This describes the behavior that is not occurring when running through the reproduction steps, but which is expected / by design.

• Devices affected

Clarify device - Web, Android or ios and the device (model) / OS Version

• App version

Provide affected app version

• Affected environment

Possible values for affected environment are Production, Sandbox and Preview
Usually, each of the above can be accessed using App Center / HockeyApp (for all environments) and the App Store version for Production.